Service Management
Drive growth in your service business with a comprehensive field service, professional service, and managed service providers (MSP). Acumatica includes financials, projects, customer relationship management, construction jobs, field service, purchasing, sales, and inventory applications.
Field service and construction organizations can schedule appointments, manage equipment, and track warranties and contracts. Native mobile apps empower remote workers with GPS navigation, voice-dictation for notes, and image capture via mobile devices. View equipment details and service history in the field. Start service orders, capture electronic signatures, issue inventory items, capture expense receipts, and complete orders from any device.
Read more in the following sections.
Complete Functionality
Mobile Device Capability
The Key for Service Management
Mobility is critical for service organizations. Connect remote workers and back-office managers in real-time with appointment updates, schedule changes, technician and consultant location via the mobile app, equipment and project information, and appointment status.
We’ve got you covered for Field Service Management:
- CRM Accounts, Contacts, Support Cases
- Equipment Warranties and History
- Payment Collection PO Creation in the Field
- Project Inquiries and Reporting
- Appointment Scheduling, Voice Dictation
- GPS Navigation and Geolocation Via Mobile App
- Inventory Detail Inquiry
- Mobile Time and Expense Tracking
- Photo Signature in Mobile App
Interactive Demos
Acumatica In Action
Click below for an interactive video demo of Acumatica Editions:
Your Partner Matters
RefinedLogix Is Your Partner Of Choice
Implementations are difficult; Your implementation partner makes the difference! The team at RefinedLogix has more than 25 years implementing Field Service and Service Management. Our implementations have included a wide range of Service Management requirements. From very large to small implementations, we have helped companies like yours to thrive.